Compliance

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Privacy policy

We at WysiWyg are well aware of the importance of the protection of personal information and have for that purpose implemented a compliance program for the protection of personal information. All of our employees strive towards complete and thorough protection of personal information. The guidelines for our compliance program are delineated below.

Note) WW Staffing and the medical translation classroom “Ansekureco” are managed by WysiWyg Co.,Ltd.
and the compliance program hereunder applies to all.

Company policy regarding the use of personal information

【Personal information obtained from the customer and the customer’s own information】

  • Any and all personal information obtained from the customer shall not be used for any other purpose other than for the purposes of communication, request confirmation, business purposes, contract fulfillment, management etc.
  • Personal information which is included in documents or materials obtained from the customer shall be used for no other purpose than for the designated purpose.
  • Personal information which is included in documents or materials obtained from the customer shall in accordance with the contract at the time of contract termination be immediately returned or destroyed.
  • To realize the abovementioned guidelines we conduct thorough personal information management through the implementing of necessary and appropriate firewalls for our services and systems as well as thoroughly educating our personnel in personal information management.

【Personal information for home-based translators and lone workers】

  • Personal information for employees registered as translators, bibliographers, medical writers, external database inputters, abstractors, indexers etc. (hereafter lone workers) shall together with the clarification of the use of said information not be used for any purpose other than the purposes of the commissioning of translations, creation of bibliographies, writing, database inputting, abstracts, index etc. and be used only to the extent which is deemed necessary.
  • In instances where personal information is used for other purposes besides the ones stated above prior notice shall be given, purpose of use shall be explained and the information shall be used only when consent has been obtained.
  • A personal information manager is employed to quickly and precisely manage eventual matters regarding complaints, corrections and rescindment.

【Personal information obtained from the website, access logs etc.】

  • Personal information obtained through the website regarding contact and employment shall not be used for any purpose other than to the degree and scope that is deemed necessary.
  • In the usage of personal information we comply with the Personal Information Protection Law, other ordinances and the Company’s compliance program.
  • To avoid unwanted access, loss, destruction, forgery and unsanctioned dissemination of personal information we have implemented several preventive actions and take corrective measures should any of the abovementioned instances occur.
  • For proper protection of personal information, all of our employees are thoroughly informed regarding the importance of the protection of personal information.
  • Our compliance program for the protection of personal information is subject to regular scrutiny and is revised and improved when necessary.
  • If the person in question requests the publicizing, correction or removal of personal information it will be conducted at an appropriate time and according to social praxis.
  • Personal information is stored in its correct and updated state.

【Sharing of personal information to a third party】

Personal information obtained from customers or translators will not be disseminated or publicized to third parties under any circumstances other than those listed below.

  1. 1) Due to legal obligation,
  2. 2) If the customer’s consent has been obtained with regards to the publicizing or disseminating of personal information to a third party.

Furthermore, to guarantee smooth operation of the Company’s businesses personal information may be disseminated to contractors when part of the business is contracted. In such situations we perform in relation to the contractor appropriate personal information management in accordance with established laws and regulations.

【System maintenance】

We maintain our internal systems for personal information protection and conduct in conjunction with system-based appropriate protection, management and usage of personal information continuous improvement of said system. For this purpose we perform regular examinations of the personal information’s usage circumstances, confirm the results, and if necessary conduct revisions of company regulations relating to the abovementioned guidelines and personal information protection. In addition we perform education for all of our employees.
Furthermore, in conjunction with striving to preserve personal information accurately and up-to-date the Company also implements necessary and appropriate measures to guard against leaks, loss, and libel, as well as safe management for other personal data.

Contact for complaints, corrections, and rescindment of personal information

If you have any complaints, corrections or rescindments regarding the usage of personal information, please contact the following address.

Personal information manager Sokichi Ando contact

Guidelines concerning the protection of confidential information

To enable the customer to safely entrust us with their business we are acutely aware of the importance of the protection of confidential information and have implemented a compliance program for this specific purpose. All our employees strive towards correct and appropriate management of confidential information. The compliance program is based on the following guidelines.

What is confidential information?

Information shared by the customer regarding information about products or related products, service development trends, launch dates, sales plans, customer-related information and other business-related information.

Company policy regarding the protection of confidential information

  • In conjunction with the protection of confidential information we comply with Japan’s Unfair Competition Prevention Act, other related laws and regulations and the Company’s compliance program.
  • When uncertainty regarding the nature of the information arises it shall as a general rule be treated as confidential information and handled carefully.
  • The implementation of various preventive measures to avoid unwanted access, loss, destruction, forgery and unsanctioned dissemination of confidential information.
  • All of our employees are thoroughly informed regarding the importance of proper protection of confidential information.
  • Our compliance program for the protection of confidential information is subject to regular scrutiny and is revised and improved when necessary.
  • Personal information which is included in documents or materials obtained from the customer shall in accordance with the contract at the time of contract completion be immediately returned or destroyed.

Guidelines regarding the exclusion of anti-social forces

We are acutely aware of the social responsibility that we as a company hold and for the purpose of conducting a responsible and healthy business we strive to avoid any and all relations with anti-social forces which threaten the order and safety of society.

Basic principles to avoid damage from anti-social forces

  • Respond as an organization.
  • Cooperate with external specialist agencies.
  • Termination of any and all business-related connections.
  • Legal responses, both civil and criminal, in the event of an emergency.
  • Prohibit any and all backstage deals and funding.

Responses and management

  • To not assign responsibility to a department chief or a single department but manage the situation as an organization under the direction of the president and the board of directors.
  • In the event where unreasonable demands are presented by anti-social forces we will handle the situation by cooperating with the police and legal agencies.
  • We distance ourselves from any and all business including the offering of products or services to anti-social forces. We also firmly reject any and all unreasonable demands.
  • In instances of receiving unreasonable demands from anti-social forces we shall deal with them legally, both civilly and criminally.
  • Funding of anti-social forces shall never be conducted.

WysiWyg Co.,Ltd.
President & CEO Sokichi Ando
Coa Kyobashi Bldg. 6F, 2-21-2 Hachobori, Chuo-ku, Tokyo Japan
Tel.+81-3-5566-1669 Fax.+81-3-5566-4808
Email: mail address

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